Thank you for reaching out! Please follow these steps to resolve the Bluetooth connection issue:
1. Confirm that the button on the blankets is functioning properly. Plug the blankets into power and check if the button adjusts heat levels as expected.
2. Ensure the remote has sufficient battery. The battery icon should display at least two bars.
3. Press and hold the â+â and â-â buttons on the remote for 5 seconds. Check if the Bluetooth icon on the remote is flashing, and if the button on the blanket flashes a blue light.
4. If the above steps work, briefly press the button on the blanket to begin pairing. The Bluetooth icon on the remote should turn solid, indicating successful pairing.
Once paired, test the remote to control the blanket and ensure it operates as expected.
If the issue persists, please let us know, and we'll assist you further.