This website/application is operated by the Jartoo team. Throughout this website/application, the terms “we”, “us”, and “our” refer to Jartoo (Umbra Technology (SG) Pte. Ltd. and its affiliates).
Jartoo provides this website, mobile applications, smart devices, cloud services, and related features (collectively, the “Services”) to you, the user, subject to your acceptance of these Terms and Conditions.
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
This website uses cookies. By using this website, you consent to our use of cookies in accordance with our Privacy Policy.
Unless otherwise stated, all intellectual property rights in this website and its content are owned by Jartoo or its licensors.
You may view, download (for caching purposes only), and print materials from the website for personal use only, subject to these Terms.
2. account and service scope
Certain Services (such as mobile applications, smart device features, and cloud services) may require account registration.
You agree to:
Provide accurate and complete information
Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorized access
You are responsible for all activities under your account.
The Services may include:
Live audio and video monitoring
AI-based detection features (e.g., cry detection, motion detection)
Cloud video storage (subscription-based)
Local storage via SD card
Remote device control
Environmental monitoring (temperature, humidity)
Health or behavior analytics (where applicable)
3. acceptable use
You agree not to use the Services to:
Engage in unlawful, fraudulent, or harmful activities
Conduct unauthorized surveillance or violate privacy rights
Distribute malware, viruses, or malicious software
Reverse engineer, decompile, or tamper with the Services
Perform automated data collection (including scraping or data mining) without permission
Send unsolicited commercial communications
You must comply with all applicable laws, including recording and privacy regulations.
4. video & audio monitoring notice
Jartoo devices may include video and audio recording features.
You acknowledge and agree that:
You are responsible for complying with all applicable laws regarding recording and privacy
You must obtain consent or provide notice where required by law
You are solely responsible for the lawful use of monitoring features
Jartoo shall not be responsible for any misuse of recording or monitoring functions.
5. subscription services
Some features may require a paid subscription, including but not limited to:
Cloud video storage
Extended playback history
Advanced AI detection features
Subscription terms:
Automatically renew unless canceled
Billed through third-party platforms (e.g., Apple App Store, Google Play)
Managed via the respective platform
Refunds are subject to the policies of the relevant platform provider.
6. third-party services
The Services may integrate with third-party services, including:
Apple Health
Google Fit
Tuya IoT platform
Cloud service providers
Notification and analytics services
Use of third-party services is governed by their respective terms.
7. disclaimer of warranties
The Services are provided on an “AS IS” and “AS AVAILABLE” basis.
We make no warranties that:
The Services will be uninterrupted or error-free
The information provided is accurate or complete
The Services are free from technical issues or security risks
Data will always be secure or loss-free
Nothing in the Services constitutes professional advice of any kind.
8. limitation of liability
To the maximum extent permitted by law, Jartoo shall not be liable for:
Indirect, incidental, or consequential damages
Loss of data, revenue, profits, or business opportunities
Service interruptions or system failures
Security incidents beyond our reasonable control
9. exceptions
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot legally be excluded
10. service availability
We do not guarantee uninterrupted availability of the Services.
Services may be affected by:
Network or internet failures
System maintenance or updates
Device compatibility issues
Force majeure events
11. intellectual property
All content, software, trademarks, and materials are owned by or licensed to Jartoo.
You may not copy, modify, distribute, or use any content for commercial purposes without prior written permission.
12. indemnification
You agree to indemnify and hold harmless Jartoo from any claims, damages, losses, or expenses arising from:
Your violation of these Terms
Misuse of the Services
Violation of any applicable law
13. breach of terms
If you breach these Terms, we may take appropriate action, including:
Suspending or terminating access
Blocking IP addresses
Pursuing legal action
14. changes to terms
We may update these Terms from time to time.
Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
15. assignment
We may assign or transfer our rights and obligations under these Terms without prior notice.
You may not transfer your rights or obligations without our consent.
16. severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17. entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Jartoo regarding the Services.
18. governing law
These Terms shall be governed by and interpreted in accordance with:
The laws of Singapore
The laws of US
The laws of the United Kingdom
Applicable laws of your jurisdiction (where required)
19. contact us
📧 support@jartoo.com
Choosing a selection results in a full page refresh.
