Garantieinfo

Die 1-jährige beschränkte Garantie

Die einjährige beschränkte Garantie für bei uns erworbene Jartoo-Produkte deckt Material- und Verarbeitungsfehler bei normaler, nicht gewerblicher Nutzung ab.

Garantieleistungen

Registrieren: Wir empfehlen Ihnen dringend, Ihr Gerät nach dem Kauf auf der offiziellen Jartoo-Website zu registrieren (https://jartoo.com/) und genießen Sie exklusive Vorteile. Geben Sie zur Registrierung bitte die letzten 10 oder 11 Ziffern der Seriennummer ein. Wenn Sie Ihr Produkt nicht registrieren, werden Ihre Garantieansprüche nicht beeinträchtigt.
So fordern Sie den Kauf an: Bitte bewahren Sie Ihren Kaufbeleg auf. Um einen Anspruch im Rahmen unserer beschränkten Garantie geltend zu machen, müssen Sie Ihre Seriennummer und den Originalkaufbeleg mit Kaufdatum und Bestellnummer angeben.

Was ist abgedeckt?

Um den ordnungsgemäßen Betrieb der Maschine während der Garantiezeit zu gewährleisten, sind alle Arbeits- und Ersatzteilkosten im Preis inbegriffen.
2.We Reparatur oder Austausch von beheizten Jartoo-Produkten, die innerhalb eines Jahres nach dem Kauf bzw. der Lieferung als defekt gelten.
3.Covered Komponenten: Controller, Verkabelung und Decke.

Was ist nicht abgedeckt?

1.Damage durch Missbrauch, Unfälle oder Nichtbefolgen der Pflegeanweisungen.
2.Improper Spannungs-/Stromverbrauch oder nicht autorisierte Änderungen/Reparaturen.
3.Attempts zur Einstellung elektrischer/mechanischer Funktionen.

Einen Anspruch einreichen

Wie es funktioniert

Willkommen auf der Garantieseite von Jartoo. Hier können Sie Garantieanfragen und -anfragen stellen, wenn etwas mit Ihrem Produkt nicht stimmt, oder schnelle Hilfe bei anderen auftretenden Problemen erhalten. Wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten, die Ihr Jartoo-Produkt verursachen könnte.

 

Bitte beachten Sie, dass die Jartoo-Garantie nur für Produkte gilt, die in unseren offiziellen Geschäften (Jartoo Amazon Store, Jartoo.com), ist der Garantieumfang auf den ursprünglichen Besitzer und die Originalbatterie beschränkt und nicht übertragbar. Jartoo ist nicht verantwortlich für Kosten, Schäden oder Reparaturen, die durch den Kauf einer Maschine bei einem nicht autorisierten Händler entstehen.

 

Für alle bei Jartoo gekauften Produkte gilt eine sorgenfreie Garantie. Die genaue Garantiezeit des Produkts finden Sie in der Bedienungsanleitung oder im Garantiedokument in der Produktverpackung. Sie können die Garantiezeit auch per Nachricht bei unserem Kundenserviceteam erfragen. Sollte Ihr Produkt innerhalb der Garantiezeit defekt werden, kontaktieren Sie uns bitte über das untenstehende Formular, damit wir wissen, wie wir Ihnen helfen können. Vielen Dank im Voraus für alle Informationen.

Tipps zu Garantieinformationen

Bestellnummer: Sie finden diese Nummer im Bestellverlauf Ihres Einkaufskontos.

Modellnummer: Sie finden die Modellnummer im Bestellverlauf Ihres Kontos sowie auf der Verpackung oder im Handbuch des Produkts. Auf einigen Produkten sind die Modellnummern direkt aufgedruckt. Mithilfe der Modellnummer können wir die genaue Marke und das Modell Ihres Produkts genauer identifizieren als mit dem Produktnamen.

HINWEIS: Defekte Produkte müssen möglicherweise zur Qualitätskontrolle zurückgesandt werden, bevor JARTOO einen Ersatz freigibt.

Warranty Info

The 1-Year Limited Warranty

1-year Limited Warranty for jartoo products purchased from us covers defects in materials or workmanship under normal, non-commercial use.

 

 

 

Warranty Service

Register: We highly recommend that upon purchase, you register your appliance on the Jartoo official website (https://jartoo.com/) and enjoy exclusive benefits. To register, please enter the last 10 or 11 digits of the serial number. Failure to register your product won't diminish your warranty rights. 

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it. 

What is Covered?

1.All labor and parts are included at no extra cost to ensure proper machine operation during the warranty period.
2.We repair or replace jartoo heated products found defective within 1 year of purchase or delivery.
3.Covered components: controller, wiring, and the blanket.

What is not Covered?

1.Damage from abuse, accidents, or failure to follow care instructions.
2.Improper voltage/current usage or unauthorized modifications/repairs.
3.Attempts to adjust electrical/mechanical functions.

Warranty Info

The 1-Year Limited Warranty

1-year Limited Warranty for jartoo products purchased from us covers defects in materials or workmanship under normal, non-commercial use.

 

 

 

Warranty Service

Register: We highly recommend that upon purchase, you register your appliance on the Jartoo official website (https://jartoo.com/) and enjoy exclusive benefits. To register, please enter the last 10 or 11 digits of the serial number. Failure to register your product won't diminish your warranty rights. 

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it. 

What is Covered?

1.All labor and parts are included at no extra cost to ensure proper machine operation during the warranty period.
2.We repair or replace jartoo heated products found defective within 1 year of purchase or delivery.
3.Covered components: controller, wiring, and the blanket.

What is not Covered?

1.Damage from abuse, accidents, or failure to follow care instructions.
2.Improper voltage/current usage or unauthorized modifications/repairs.
3.Attempts to adjust electrical/mechanical functions.

File A Claim

How it works

Welcome to the Jartoo warranty page, where you can handle warranty requests and inquiries when something goes wrong with your product, or get quick help with any other issues you encounter. For any inconvenience your Jartoo product may cause, We apologize for.Please note that the Jartoo warranty only applies to products purchased from our official store (Jartoo Amazon Store, Jartoo.com), warranty coverage is limited to the original owner and original battery, and is non-transferable. Jartoo is not responsible for the cost, damage or repairs incurred by purchasing a machine from an unauthorized dealer.All products purchased from Jartoo come with a worry-free warranty. You can find the exact warranty period of the product in the instruction manual or warranty document inside the product box. You can also check the warranty period with our customer service team in the body of the message.If your product becomes defective within the warranty period, please contact us via the feedback form below to let us know how we can help you. Visiting our FAQ page or reviewing the instruction manual before making a warranty claim can save you time troubleshooting the problem the first time.Thank you in advance for all the information; we know your time is valuable. 

Warranty Information Tips

Order ID: You can find this ID in your purchasing account's order history.

 

Model number: You can find the model number in your account's order history and on the product's packaging or manual. Some products have model numbers printed directly on them. The model number helps us identify the exact make and model of your product more accurately than the product name can.

 

NOTE: Defective products may need to be returned for quality inspection before JARTOO releases a replacement.

Warranty Info

The 1-Year Limited Warranty

1-year Limited Warranty for jartoo products purchased from us covers defects in materials or workmanship under normal, non-commercial use.

Warranty Service

Register: We highly recommend that upon purchase, you register your appliance on the Jartoo official website (https://jartoo.com/) and enjoy exclusive benefits. To register, please enter the last 10 or 11 digits of the serial number. Failure to register your product won't diminish your warranty rights. 
How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it. 

What is Covered?

All labor and parts are included at no extra cost to ensure proper machine operation during the warranty period.
2.We repair or replace jartoo heated products found defective within 1 year of purchase or delivery.
3.Covered components: controller, wiring, and the blanket.

What is not Covered?

1.Damage from abuse, accidents, or failure to follow care instructions.
2.Improper voltage/current usage or unauthorized modifications/repairs.
3.Attempts to adjust electrical/mechanical functions.

File A Claim

How it works

Welcome to the Jartoo warranty page, where you can handle warranty requests and inquiries when something goes wrong with your product, or get quick help with any other issues you encounter. For any inconvenience your Jartoo product may cause, We apologize for.Please note that the Jartoo warranty only applies to products purchased from our official store (Jartoo Amazon Store, Jartoo.com), warranty coverage is limited to the original owner and original battery, and is non-transferable. Jartoo is not responsible for the cost, damage or repairs incurred by purchasing a machine from an unauthorized dealer.All products purchased from Jartoo come with a worry-free warranty. You can find the exact warranty period of the product in the instruction manual or warranty document inside the product box. You can also check the warranty period with our customer service team in the body of the message.If your product becomes defective within the warranty period, please contact us via the feedback form below to let us know how we can help you. Visiting our FAQ page or reviewing the instruction manual before making a warranty claim can save you time troubleshooting the problem the first time.Thank you in advance for all the information; we know your time is valuable. 

Warranty Information Tips

Order ID: You can find this ID in your purchasing account's order history.
 
Model number: You can find the model number in your account's order history and on the product's packaging or manual. Some products have model numbers printed directly on them. The model number helps us identify the exact make and model of your product more accurately than the product name can.
 
NOTE: Defective products may need to be returned for quality inspection before JARTOO releases a replacement.

Product Warranty
Thanks for contacting us. We'll get back to you as soon as possible.

Warranty Info